Transaction Processing Analyst

Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Job Summary

Assign work assignments, organize work for the team, manage quality of the work and drive people

management activities within the team.

Key Responsibilities

· Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team
· Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately
· Perform data entry or other client related tasks in various systems, as required
· Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities

· Ensure smooth running of day-to-day operation for the group, including management of work assignments. workload distribution, staffing and scheduling to meet required operational deadlines, e.g., overtime, evening and weekend hours.
· Provide development opportunities, when available, to members of the team with assistance from supervisor where required
· Perform and/or ensure completion of quality review checks on outgoing work within immediate team to ensure quality, accuracy, and consistency (e.g., proof data entry, correspondence, and other tasks)
· Identify and assist with development of support materials for team use, e.g., training manuals, role aids, and views in databases
· Prepare and analyze complex reports/information and formulate conclusions
· Ensure that all task and duties are performed in accordance with the statement of works and service level agreements agreed with the client(s)
· Act as subject matter expert for team members, peers and/or clients as assigned. Anticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed
· Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain efficiency; execute implementation of improvements. Required to direct work within clear budget guidelines
· Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the project's overtime needs
· Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables
· Assist with providing operational statistics and escalate operational issues to supervisor Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content
· Create annual team objectives with supervisor approval. Monitor and coach team to meet objectives
· Prepare and coordinate performance Achievement, and counsel employees on career and performance/disciplinary issues
· Ensure completion of time and expense reports for self and team members per policies. Maintain accurate records for chargeable time to client projects
· Manage numerous, projects requiring high level capabilities with minimal supervision
· Develop and coach team members to meet set objectives

Desired profile

Qualifications :

Educational Background

·  HSC /Diploma/Bachelor's Degree in Accounting/Finance or any related field along with relevant work experience.




Knowledge/Skills Requirements

·  Reliable
·  Discreet
·  Attentive to details
·  Accurate
·  Excellent communication skills
·  Team Player
·  Strong analytical skills and efficient planning skills
·  Proficient in MS Office
·  Flexible/CE

Accenture does not discriminate on the basis of race, religion, color, sex, age, nondisqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.