Junior HR Generalist with Danish & English

Job description

Join a dedicated HR team within Accenture in Prague and work with HR services and support our client - a global leader within the Fast Moving Consumer Goods industry. As a Junior HR generalist you are responsible for direct and indirect contact with our client and aim to provide superior service in terms of fulfilling transactional activities and optimizing information resolution.

Responsibilities

- Direct and indirect contact with our client's employees via phone and email;

- Advise the client on various issues concerning HR policies and processes;

- Perform data look up as well as data entry in various HR administration systems and tracking tools;

- Production of official HR documents such as references, contracts, amendment letters;

- Contribute to a high customer satisfaction;

- Work strictly on agreed processes whilst delivering a high level of service;

- Support other team members by knowledge sharing;

- Actively identify opportunities for process improvements;

- Support and sustain a positive work environment that fosters team performance through own work and behavior;

- Accountable for the quality and quantity of their own work;

- Upon gaining maturity, complete continuous improvement projects and additional tasks as assigned;

- Perform ad hoc tasks when necessary.

Desired profile

Requirements

- Higher (bachelor) education required;

- Fluent level of Danish and English;

- Excellent customer service skills;

- Active team player;

- Strong computer skills (ability to learn and efficiently use various systems);

- Ability to analyze and solve complex issues;

- Excellent client and customer focus;

- Strong communication and interpersonal skills;

- Enthusiastic, positive attitude and good working spirit;

- Proactive, taking initiative and actively thinking about improvements;

- Flexibility to take on additional responsibilities and tasks when required;

- Experience in service delivery or call/contact center is a benefit.

We offer

- Development in a dynamic international environment and valuable international work experience;

- Endless possibilities to grow via our outstanding training curriculum;

- Possibility to live and work in Europe's most beautiful city;

- Relocation bonus;

- Competitive local salary and wide range of benefits (meal and wellness coupons, 5 weeks of holiday, health insurance and bonus schemes etc.);

- Professional growth based on performance.