Gerente de Excelência Comercial - Divisão de Diagnósticos (ADD) - São Paulo/SP

Job description

JOB DESCRIPTION:

Major Accountabilities
 Area Ownership of aforce , including data stewardship and ticket resolution with Global Team. Coordination of all tool activities. Support and maintain aforce for the Area that aligns with global standardized support system. For Area, capture and prioritize investment needed to address issues or new enhancements. Enable aforce as the System of Truth for prospective business opportunities.
 Collaboration with Regional aforce leads (educate and teach best practices).
 Support implementation and adoption of the Sales Cadence Process across the Area by tracking, monitoring & reporting on KPIs using dashboards or other intelligence available to drive accountability, enable effective root cause analysis and identification of best-in-class practices.
 Work with Area Marketing and Area Service to ensure full alignment with Sales Cadence, thus enabling an effective and efficient IBP Commercial Management Process.
 Drive Area Monthly IBP Commercial Management Processes to ensure establishment of “One set of numbers”. Ensure clear transparency to Acquisition and Value Expansion opportunity plans which will enable sustainable and predictable delivery on IBP / LBE commitment at District, Country, Region and Area Level.
 Report on month to month changes in Area business and market dynamics, outlining potential opportunities and vulnerabilities.
 Ensure timely and effective communication and close-out of key decisions made, elevations and action items arising from the Area Review Process.
 Working with Commercial Excellence Team at Area and Sales Operation Teams at Country / Region Level to identify process or learning gaps. In turn work with relevant Stakeholders to identify improvement plans. Establish appropriate metrics to monitor and support flawless execution.
 Success in this role is measured by Area sales, margin and EP goals. Key measures will include aforce adoption / usage completeness & accuracy plus effectiveness Sales Cadence adoption & effectivness, pipeline transparency, Acquisition and Value Expansion win rates, integration effectiveness and IBP forecast accuracy.

Educational Background
 Bachelor’s degree or equivalent experience required. Bachelor’s degree in Science, business management and business administration.

Requirements / Experience

 Minimum of 3-5 years track record in the diagnostic industry with an emphasis on commercial management in diagnostic and/or medical device business.

 Excellent product and industry knowledge

 Must be team orientated, analytical, highly organized

 Extensive experience as program / project manager

Results Driven - confident, thrives on hard work and consistent challenge, and is quick on his/her feet. Monitors quantitative progress measures and acts quickly on deviations from plan.
 Must have demonstrated ability to operate within a Cross Function Team.
 Demonstrated business analytical capabilities and track record of contingency planning with a Commercial Operations focus (preferable Sales Analytics and CRM Management).
 Highly organized with strong communication skills.
 Demonstrated performance of influencing change.
 Results Driven - confident, thrive on hard work and consistent challenge.

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