Description de l'offre
In this role, you will Identify different types of data that need tracking to improve business performance.
Generate easy-to-interpret reports based on collected data.
Work with the management team to prioritize suggested changes to each business segment.
Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes.
Work with Technical Service managers to create data collection guidelines for internal global use.
Bachelor's degree or equivalent experience required with a minimum Bachelor's degree or equivalent experience and demonstrated competence Typically requires 3-5 years of experience to develop the competence to meet the skills and responsibilities of the position. Candidates / incumbents should possess the following: -ability to evaluate complex processes and apply critical-thinking skills to complete assignments that are complex in nature where judgment and initiative are necessary to resolve problems; - ability to assimilate complicated technical information; - ability and aptitude to determine methods to resolve customer concerns and issues in real-time; - independent decision-making skills in critical, fast-paced settings; - problem-solving and troubleshooting skills; - ability to clearly, concisely and accurately convey communications; - ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior; - ability to work independently and in groups; ability to work cross-functionally; - ability or aptitude to use various databases and other computer software applications to complete tasks
2+ years of data mining experience.
2+ years in an analyst role.
Ability to work effectively with management and part of a team to meet targets.
Strong attention to detail.
Problem solving and critical thinking skills
High-level excel skills and the ability to translate information into concise reports.
- Plus to have:
Experience in call center; developing forecasts/scheduling and workforce planning
Experience with sf.com application (requirement building and report generation).
JOB FAMILY:Support Services
DIVISION:APOC Point of Care
LOCATION:United States > Princeton : 2 Research Way
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf