AR collection specialist

Job description

Tasks:
Process
- Perform necessary activities / tasks within the Accounts Receivable collection team to collect outstanding amounts in a timely manner ,proactive collection through soft call and dispatch of statement
- Dispute management: initiation and coordination
- Send statement and run dunning
- Internal coordination with order handling, PM, Sales force, KAM, controlling
- Request& prepare standardized and ad-hoc reports
- Provide supporting documentation and correspond with legal department if necessary
- Perform analysis of specific Accounts Receivable collection on a regular basis and take appropriate action when necessary
- Actively seek opportunities to improve processes and to standardize and harmonize processes across the country
- Commit to a culture of learning
- Work within the internal control environment for the Accounts Receivable collection team

Customer
- Meet commitments and deliver high quality services to all applicable stakeholders
- Commit to and deliver professional ownership of service levels
- Commit to customer focus and customer satisfaction to ensure business partners and suppliers are provided the service levels required
- Identify best practice and communicate that to management

Team
- Participate in special projects as necessary to support the Accounts Receivable collection team
- Contribute to team spirit and ownership of processes
- Contribute to development and training of junior staff
- Support and participate in safety, compliance, business ethics, Group Charter, communications and other related activities

Additional information:

Location:
   Xiamen,Fujian,China

Contract type:
   Regular/Permanent

Business Unit:
   Finance Service Delivery

Date posted:
   2017-07-26

Job function:
   Finance

Publication ID:
   CN61914112_E2

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com

Desired profile

Requirements:

- 2 – 4 years of experience, preferentially in accounts receivable collection management
- Excellent communication skills along with an ability to set priorities and meeting deadline is required
- Build effective working relationships with all stakeholders
- Bachelor's degree in accounting, finance or related field, or equivalent work experience
- Knowledge of collection procedures
- Good English written and verbal communication skills