Account Development Manager (Technical)

Job description

Who we are

 

Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you’ll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

 

Role Description

 

You will support the wider business in the management of Allianz significant inspection clients taking specific responsibility for leading and motivating regional teams in the delivery of a first class inspection service.

Assisting in the acquisition of profitable engineering inspection business in line with Business Plans and Local Action Plans and retain existing business volume and profitability. You will personally support or lead major new business acquisition with the regional and direct teams to secure large case profitable business.

 

You will have regular communication and proactively support the Head of Distribution & Trading, Engineering Inspection and the regional teams with the acquisition of and retention of key clients. Frequently analyse service delivery for key clients, review and make recommendations to improve all inspection products and services.

 

You will develop and maintain high level relationships with senior personnel at key customers and intermediaries within the local market. Design and implement Key Account Management programmes for key clients and contribute to the programme for suppliers and brokers. Be proactive and develop cross selling initiatives for inspection products that seek to meet the needs and wants of our customers across the regions.

 

Ensuring close co-operation with other Allianz Engineering operational business areas, and assisting all staff to maximise their personal potential.

 

About You

 

·  Develop and retain profitable business relationships with key customers, suppliers and intermediaries. Liaise with Regional Business Manager/Area Technical Operations Manager in order to determine and implement CRM strategy and delivery of inspection service which meets requirements of the business and satisfies customer service standards, seeking remedial action if appropriate.
·  Engagement with the regional technical operations teams including coaching to achieve service levels and successful business results.
·  Contribute to and engage in the development and monitoring of agreed regional/direct business development strategy, targets and action plans.
·  Explore cross-selling opportunities with Allianz Commercial teams as appropriate and drive joint development initiatives.
·  Liaise as necessary with the Engineering inspection team leaders to ensure maximum efficiencies in the interface between underwriting, support and customers, working to agreed service standards.
·  Support and manage administration, monitoring, reporting and work allocation.
 

Skills and Experience
 

·  Ability to organise own workload, support others, and lead and delegate effectively.
·  Meet timescales and business KPI’s.
·  Work in collaboration with team members, promoting an inclusive culture.
·  Support coaching and up-skilling team members to ensure they perform to the best of their ability.
·  Display a positive attitude and show a willingness to learn and embrace new ways of working.
·  Good communication and written skills.
·  Experience using the features of Microsoft Excel, PowerPoint, and Word.
·  Experience working with cross-functional teams to achieve customer profitable growth objectives.
·  Experience in account and relationship management.
·  Ability to develop and implement customer strategies.
 

Qualifications
 

CII or CRM qualifications preferred.
 

 

What We Will Offer You

 

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from – including: retail discounts and discounted insurance cover - so you can pick a package that’s perfect for you. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

 

·  24 Days holiday plus bank holidays
·  Competitive Annual Salary
·  Enhanced maternity and paternity leave
·  Flexible buy/sell holiday options
·  Annual company & performance-based bonus
·  Generous pension contributions and Life Cover up to 4 x salary
·  Flexible working arrangements available
·  Professional mental health support for all employees
·  Health and Wellbeing
·  Development days
·  A discount up to 50% on a range of insurance products including car, home and pet
·  Retail discounts
·  Access to Learning and Development opportunities such as LinkedIn Learning and our mentoring scheme.

  Our Ways of Working

 

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
 

Our Purpose and Values
 
We secure your future

 

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

 

At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, members of the Stonewall Diversity Champion programme, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We have a range of employee networks focusing on gender inclusion, cultural diversity, LGBTQIA+, disability and long term health conditions (including neurodiversity), intergenerational and life stages, parents and carers, mental wellbeing, menopause support and armed forces and veterans, all supporting you to bring your best and authentic self to work.

 

  Join us - Let’s Care for Tomorrow.