Assistant F&B Manager

Job description

Key tasks

• Act as a mentor for the development of staff in all related areas. It becomes the responsibility of the Assistant Food & Beverage Manager to educate, train, retrain, and develop team members within the Food & Beverage Staff.
• Interview, hire and counsel staff members as needed. In this endeavor, challenge the status quo by enamoring more women and minorities within staff.
• Establish goals for measuring sales, revenue, new projects, and business development
• A team leader and shall lead by example. It is important to inspire motivation and anticipation in all team members.
• Accept personal responsibility for personal decisions and actions.
• Spontaneously recognize and celebrate team member success.
• Proactive in exceeding guest satisfaction
• Ensure that superior standards of food service are at all times meeting the requirements of our guests.
• Meet with staff at all levels to plan for future Food & Beverage functions as well as the needs of the current expectations.
• Maintain effective communication between all members in regards to Food & Beverage issues and concerns.
• Ability to calculate food costs, menu pricing, discounts, percentages, inventory and volume. The Assistant Food & Beverage Manager must understand P&L statements and be able to present capital products.
• Excellent analytical, organizational, interpersonal and communication skills – attention to detail, accuracy and deadlines

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential Vietnamese (Primary tongue)
English (Working level)

Essential and optional requirements

• Degree in Hotel Management School, or general Business school
• At least 02 years’ experience in the in Assistant F&B Manager in a hotel environment, has experience in Accor Group in an advantage
• Languages: fluent in the national language, English and a 3rd language would be a plus
• Computer literate