Zahid Hussain - WIZBII Zahid Hussain a publié son profil professionnel sur WIZBII. Z H

Zahid Hussain

Security Controller

30 ans • London

Résumé

A hardworking and focused diligent Security Officer who can get tasks done quickly and efficiently. Conscious of Health and safety, focused, determined and confident. A great team worker that works well as part of a team as well as individually. The ability to learn new skills quickly and put into practice. A keen eye for detail with the ability to work under pressure whilst maintaining high standards of work. Now looking to utilise skills and competencies in an area that will complement experience and develop further skills

Compétences

communicationInitiativeFlexibilityIT Skillscustomer servicetime managementPlanning SkillsProblem Solving

Expériences

Security Controller

- Maintenant• Earmarked as stand-in Security Supervisor when Supervisor is on annual leave • Highly proficient in control room duties including knowledge of numerous software including CCURE 9000(access control), Milestone XProtect Smart Client (CCTV), Timegate (rosters), Mytag (tracking software for keys, radios and patrol points) and Vicinitee (permit software for loading bay booking any goods vehicles and permit to work in the building areas) • Motivating security teams that has a proven track record for professional, diligent and friendly security service • The challenge and experience of being part of a building from fit-out stage to full occupancy and being an integral part of the set-up of the security team and control room • Managing the administration and welfare of the site security team • Ensuring that all staff carry out their duties in an efficient and responsible manner • Able to deal with issues of confidentiality and sensitivity in a measured and professional way • Keeping security officers up to date with any new procedures, requirements and regulations • Making certain all staff are trained to standard with regular refresher training being adhered to • Ensuring health and safety is being adhered to onsite • Dealing promptly and professionally with emails, telephone calls and one to one with visitors and contractors • Dealing with numerous fire alarm activations, successful evacuations of the building and notify the relevant people and making sure all officers on correct post • Dealing with lift entrapments quickly as possible • Report any building defects to the Building Management (BNP Paribas help desk) • Escorting VIPs around the building in professional and friendly manner • Ensuring that regular and proper patrols are carried out • Conduct and record site safety systems checks on weekly basis

Retail Security Officer

- • Watching out for, reporting and dealing with suspicious or unusual activity • Patrolling & monitoring the shop floor, general building and outside car park • Dealing with hostile customers and escorting them from the building • Apprehending and detaining suspected shoplifters until the arrival of the police • Meeting and greeting official visitors • Locking up premises and making sure that doors, windows and gates are secured • Completing fire alarm and health and safety checks • Monitoring and authorising entrance and departure of employees & visitors • Dealing with emergencies as they arise • Reporting any incidents of concern to the store managers • Responsible for monitoring and operating CCTV cameras and Alarm Systems

Night Receptionist

- • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. • To deal with guest requests to ensure a comfortable and pleasant stay. • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible. • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area. • To administer all routes of reservations to ensure that room bookings are made and recorded accurately. • To ensure that all reservations and cancellations are processed efficiently. • To report any maintenance, breakage or cleanliness problems to the relevant manager. • To administer the general petty cash system and float in an accurate manner. • To undertake all training as required (e.g. first aid, health and safety, customer service). • To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

Sales Assistant

- • Meeting and greeting customers at the front of the store • Asking customers if they needed any help to select a product • Checking in delivery and maintaining the levels of merchandise on the shelves Counting and recording stock levels • Taking special orders and requests from customers if items not stocked or out of stock • Maintaining high the standards of the shop floor • Using the till to process sales and assisting with the banking at the end of the day

Formations

Tower hamlets college

2010 - 2011 London, United KingdomEnergie / Matériaux / Mécanique

Mes qualités

Esprit d'équipe
Persévérant·e
Curieux·se
Innovant·e

Langues parlées

  • Anglais

    Professionnel

  • Bengali

    Langue maternelle

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