Tommy Sterling - WIZBII Tommy Sterling a publié son profil professionnel sur WIZBII. T S

Tommy Sterling

Executive Officer

30 ans • Exeter

Résumé

Total of 3 years’ experience in office administration, with extensive knowledge and experience in the food and farming industry.

Compétences

IT SkillsAttention To Detailcustomer serviceOffice Administration

Expériences

Office Administrator

- Environnement• Data inputting • Claims processing of REG (Rural Economy Grants) for the expansion of businesses • Delivering (as well as updating with received) documents of Post Payment Monitoring Reports • Customer service – on the phone, letters and emails • Scanning/photo-copying documentations • Worked alongside DIS (DEFRA Investigations Service) to investigate any suspicious activity within cattle passports • B2B and B2C project handling • Safe-guarding client and business confidentiality • Proficient on Microsoft processing applications:- Word; Excel; Powerpoint, • Knowledge of localised systems:- SITI Agri, Citrix, CRM

Executive Officer

- Environnement• Accuracy in data entry • Making clear and concise notes on the system • Processing of farmers’ BPS claims • Customer service – on the phone, letters and emails • Scanning/photo-copying documentations • Safe-guarding client and business confidentiality • B2B and B2C project handling • Self-efficient on Microsoft processing applications:- Word; Excel; Powerpoint, • Knowledge of localised systems:- SITI Agri, Citrix, CRM

Technical Support Office Administrator

- Infra / Réseaux / Télécoms• Answering calls and dealing with technical enquiries and troubleshooting to resolve situations, whether for a customer or on their behalf, as a partner or third party calls. • Calling manufacturers on the behalf of the customer and chasing up on enquiries. • Booking and confirming service jobs • Knowledge on technical products and manufacturers terms and conditions. • Creating replacement items for clients’ products. • Email and letter correspondence with clients and third parties. • Making decisions with little supervision • Dealing with complaints and working to KPI

Store Administrator

- Energie / Matériaux / Mécanique• Serving customers and authorising fuel purchases. • Cash handling and billing • Stock replenishment • Ordering stock and signing for deliveries • Stock-checking within the accounts of the franchise • Deal with queries and complaints. • B2B and B2C products/project purchasing

Formations

St Lukes Science And Sports College

2007 - 2010 Exeter, DevonServices à la personne

Mes qualités

Esprit d'analyse
Innovant·e
Créatif·ve
Communicant·e

Langues parlées

  • Anglais

    Langue maternelle

Ma présence sur internet

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