Tiffany Hagerman - WIZBII Tiffany Hagerman a publié son profil professionnel sur WIZBII. T H

Tiffany Hagerman

Customer Service Expert

39 ans • Aurora

Résumé

Client-focused-focused-focused-focused Sales Representative with 5 years of providing solutions to customers. Solid understanding of the customer service industry. Enthusiastic & outgoing Sales Associate as well, proficient at building positive relationships with new & existing customers by offering superior customer service.

Compétences

time managementMultitasking. ...Customer ReportTeam PlayerPayment ProcessingActive ListeningProblem SolvingCleanlinessComputer ProficiencyCustomer Orientedcommunication

Expériences

Seafood Clerk

- Hôtellerie - RestaurationCreated attractive displays to promote items; Assisted customers on sales floor as needed; Alerted customers of upcoming sales events and promotions; Used time efficiently when not serving customers; Resolved all customer complaints in a professional manner while prioritizing customer satisfaction; Fostered a positive work environment by consistently treating all employees and customers with respect and consideration; Determined customer needs by asking relevant questions and listening actively to the responses; Priced merchandise, stocked shelves and took inventory of supplies; Followed up with over a dozen customers each week to verify that they were satisfied with purchases; Actively pursued personal learning and development opportunities; Cleaned and organized my department, while completing all opening/closing procedures; Mentored new sales associates to contribute to the store's positive culture; Worked with the management team to implement the proper division of responsibilities.

Cashier

- Chimie / Biologie / AgronomieCultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner; Described items on the menu in detail; Assisted customers in selecting items based on needs; Resolved all customer complaints in a professional manner while prioritizing customer satisfaction; Received customer payments; Completed purchases using Point of Sale systems; Processed customer returns; Greeted customers promptly; Trained new cashiers on procedures, customer service and sales techniques; Stocked and replenished merchandise according to store merchandising layouts.

Formations

Horizon Highschool

1999 - 2001 Brighton, CO, USA, BrightonCommunity Management

Mes qualités

Esprit d'analyse
Rigoureux·se
Réactif·ve
Convaincant·e

Langues parlées

  • Anglais

    Langue maternelle

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