- Ventes Supervising the activity of ASUS in 3 countries;
Negotiating new contracts with partners;
Creating and analyzing the monthly KPI (key performance indicator) to ensure all targets were achieved
Focusing on implementing new procedures to striving to improve the process flow; Making payments to the business partners;
Creating a bond between headquarter and the business partners;
Coordinating the repair centers and supervising the activity;
Checking and evaluating the reports and results of the repair centers;
Ensuring that all SLA (standard legal agreements) were achieved and respected by the business partners and repair centers; Prioritizing the tasks to improve results
Analyzing proactively the results and search for improvements points together with the training of the new employees;
Developing actions plans to increase the service level;
Responsible for improving customer satisfaction;
Sales representative
- Infra / Réseaux / Télécoms Administrating and expanding the portfolio of customers;
Promoting, presenting and selling products and services to the target market;
Identifying new markets for company`s products;
Negotiating and contracting new customers;
Analyzing the territory market’s potential and search for new opportunities
Creating monthly reports and ensuring customer satisfaction;
Establishing, developing and maintaining positive business and customer relationships;
Quality Assurance specialist
- Infra / Réseaux / Télécoms Interpreting and implementing quality assurance standards accordingly to given tasks;
Reviewing the implementation and efficiency of quality and inspection systems;
Investigating customer complaints and non-conformance issues;
Collecting and compile statistical quality data; maintaining the security of the data;
Analyzing data to identify areas of improvement in the process flow;
Preparing reports to communicate outcomes of the quality activities to headquarter;