Robin Slater

Results-driven fully bilingual (Spanish/English) customer service specialist with in-depth experience in travel, retail, transportation and hospitality industries. Over 15 years solid knowledge and experience driving sales and marketing teams to maximize productivity, increase customer satisfaction experience and strengthen customer retention and loyalty. Open and clear communication at all levels with strategic vision and logical execution. Highly skilled and trained at addressing and resolving customer issues with speed, accuracy & respect. Passionate commitment to customer satisfaction.