Business Analyst Applications Development
- MaintenantHôtellerie - Restauration Provided BA support and a Subject Matter Expert (SME) for the Navitaire New Skies system applications: Sky Speed, Utilities, Sky Schedule, Sky Port, Travel Commerce including BAU troubleshooting, procedural change and upgrade implementation.
Provided BA support and an SME for the 15below system application
Provided API and XML support to third party partners
BA support for Business IT Projects, documentation of business requirements, workshop and systems process analysis and definition, delivery of procedures and training.
Delivered projects from requirements gathering to training end users
Took the lead in control and delivery of sub-projects.
Identified new or increased benefits available to the Business
Co-ordinated testing of projects and PIRs within the department and business
Provided support for other key airline systems such as Oracle, airRM, Sabre
Delivered assigned tasks to agreed and defined company standards, on time, within budget, and meeting business requirements.
Reviewed functional specifications and other project related documentation where appropriate