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Rashid Bodhania

Windows System Administrator

Summary

A highly experienced IT professional with technical & managerial experience gained through a varied range of UK commercial companies and government authorities. An ambitious, dedicated and result orientated professional having excelled in a high calibre and fast paced environments. Able to work autonomously but skilful and competent within a team environment, where I am able to motivate and enthuse my peers. I have gained a positive reputation for integrity and acceptability when dealing with difficult client situations and accomplished at building and maintaining solid business relationshipe

Skills

Microsoft Server NT/2000/2003/2008R2 Enterprize 64bit MS Exchange Server 2003/2007/2010 Merlin Web Services, Linux (Websphere), IBM Http Web Server, IBM WebSphere Application/ Commerce Server, Microsoft VM Ware (V-Sphere), Anix TSM Server, Hive 2, IBM TS3100 Tape Library, IBM Total Type 3581-L38 & Ultium LTO 4, Windows Internet Information Services (IISActive Directory 2008/210/2013 CA Unicenter Software Delivery CA World View, CA Asset Management, CA Remote Control, Veritas Net-Backup Cherwell,Tivoli Storage Manager, IBM Store Manager, Nimsoft, Itheon, Red Alert, Itheon, Nimbus, Red Alert, JIRA, ITIL, Agile

Experience

Windows System Administrator

07-2016 - NowPersonal services• 1st -3rd Line Support of Desktops/ Laptops/ Printers via Remote Access within a client facing Role. • Break Fix of client workstations / Laptops / Devices – Hardware Support (i.e. Hard drive failures, memory / graphics upgrades etc.) • Remote build and configuration of client Workstation and software deployment via SSCM (Microsoft System Centre 2012 R2) • Calling logging Via (ITSM), Incident /Problem / Escalation & Outage Management, within a ITIL based service Desk • Incident & Problem Management (Change Requests / Change Release / RFC’s / Calling logging via ITSM and Ticket management within a ITIL based service Desk • Management and configuration of users Accounts and administration and group policies via Active Directory 2010 / 2013 • Management and configuration of user Email Accounts via Exchange 2010/2013 • Management / Administration and Validation of office 2013 and bespoke NATO Applications • Management and configuration of DHCP Server & IP Reservations • Network Management / communications of LAN/WAN/VLAN and troubleshooting (TCP/IP/VPN) / Security issues • Infrastructure Management of virtualization Technologies (Server) - VMWare VSphere 5.5 Client Agent & ESXI 5.5 Server / Hyper V 5.5

Education & training

North Trafford Collegue

1999 - 2002 Manchester, Greater ManchesterInfra / Networks / Telecom, IT development, IT development

My qualities

Flexible
Innovative
Team player
Persevering