Web Lead/ Technical Writer
- Energie / Matériaux / Mécanique WEB DEVELOPMENT (Lead):
- Web Project Lead: wrote content; designed graphics; SEO/SEM/: Astronics-PECO Website;
- Led and performed User Acceptance Tests for Website tablet; phone)
- Designed Email Newsletter
- Art Director of Photoshoot: Products on Website
- Designed and deployed MadCap Flare Content Mgmt. System (CMS); trained employees
BUSINESS PROCESS MODELING/ANALYSIS
- Documented business and technical processes, maps, workflows, policies
- ISO 9001- EN/AS 9100: Procedures, Work Instructions, Inspection,Testing
- Designed automated PASS/FAIL QA Testing; eliminated 8 hours of work/week
- Designed QA Validation Spreadsheets: FTADs; Backflush; Configuration Mgmt.
- Designed >10 KPIs: Engineering Change Order Success Metric; 8 Aging Reports
- Designed ERP Solution for Risk Mitigation in Contract Review
TRAINER
- Designated Trainer: AS9100 core procedures
- CMS MadCap Flare (self-taught): Designed Curriculum; Trained 3 staff;
- Syteline ERP migration: 75 training videos
TRANSLATION (Italian; Spanish):
- English >Italian: Translate Python Django Documentation, Transifex
- Italian > English: Assist 2 Italians in installation of 900-Ton Die Casting Machine
- Spanish > English: Translation of HIPOT electrical test Work Instructions
- Spanish > English: Translate billing questions, purchase orders (Peru)
- English > Spanish: Corrections to thermostat installation instructions in Spanish