- Hôtellerie - RestaurationFreelance Reservation Agent. Convert quickly inquiries into contracted business. Responds positively to sales inquiries to the develop future sales leads. Respond to all customers in a highly professional manner. Provide prompt and efficient service while maintaining the hotels Brand standards.
Hotels Coordinator
- Hôtellerie - RestaurationSupport in building the hotel web pages. Train hotel partners on tools and how to meet the visitors request on the web site. Support to the Account Managers with various tasks at the office. Increase the availability of rooms with regularity : Bookable Until / Open Bookable.
Associate Teacher
- Gestion de projet / ProduitAssociate Teacher : Techniques of Reception Service, Restaurant&Hotel Management
- AchatsCustomer support at every purchase stage, from its request to the final payment.
Promoting specific lines under guidance of management.
Replenishing stock.
Front Office Hotel
- Hôtellerie - RestaurationINTERNSHIP
Swot Analysis to optimize the concept of Revenue Management.
Front- Office Reception/ Hospitality
Check in & Check out . Attention to customer care satisfaction .Managing Relationship with other departments.
Formations
Centro Turistico Studentesco
2015 - 2015 Rome, Metropolitan City of Rome, Italy, RomeHôtellerie - RestaurationQualification Front Desk Receptionist Hotel and Cruise Ships.