Business Analysis
- MaintenantDéveloppement informatique • Assisting in Dynamic CRM Platform optimization for the customers
• Coordinating IT project activities based on Agile Approach by managing the customer requirements, the supplier feedbacks and optimizing the project value
• Developed standard Project Portfolio Management Process and Maturity Model
• Assisted in CA PPM Platform optimization for the customers
• Managed such activities and presentations in order to introduce CA PPM platform to customers (webcasts and event)
• Contributed in Business Analysis projects in order to improve customer business process development and methodologies