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Josa González

Mechatronics Engineer

27 years • Guadalajara

Summary

Mechatronics Engineer with specialty on Operations Management. I'm currently working at HPE as an Analyst Engineer in the Sales Operations area. I'm an SME (Subject of Matter Expert) of my process, which is related to the detection of actual and potential errors users may encounter when using HPE Partner Portal. All this through the analysis of information related to the services and tools offered through the Portal. Currently, I'm attending german courses (B1), learning SQL and Python by myself. I consider myself as a person eager to keep learning.

Skills

Analytics It Sql Networking Communication Cultural Adaptation troubleshooting Mechanics

Experience

Analyst Engineer

01-2017 - Now IT development Improving user experience through the analysis of data related to the services and tools offered by HPE via the HPE Portal and to the onboarding partner process. This allows us to detect actual and potential errors with the purpose of enhancing the HPE Portal usability. All this with the help of several tools used to manage databases. I'm part of the development and presentation of the team's metrics, which have not been completely developed and optimally presented in the past. The main challenge was to compile data from different online platforms into one report. Our goal is to have a better end-to-end process quantification which will therefore help us knowing where to focus our efforts for improvement. SQL was used as the main development tool, as well as Visual Studio and Excel both as complement. I also work on continuous process enhancements projects related to the partner onboarding process, which entails many times collaborating together with other teams.

Quality Intern

04-2014 - 07-2014 Energy / Materials / Mechanics General support to quality engineers in production line

Education & training

Zeppelin Universität

2015 - 2016 Friedrichshafen, Tübingen Project / Product management

My soft skills

Communicating
Persevering
Analytical
Thorough

Languages spoken

  • Spanish

    Native language