I N

Ivana Nancy

Student searching for an internship

29 ans • Bordeaux

Résumé

A competent and organized individual who is willing and ready to learn new things. Have up to date training and education in Business Administration and currently pursuing a Masters in Finance.

Compétences

Good Communication Skills

team leadership

Problem Solving

Good Organisational And Planning Skills

Good Knowledge Of MS Office

Bilingual English And French

Working In Teams And Independently

Expériences

Financial Assistant

Comptabilité / Contrôle de gestion

• Assist the account manager with adhoc tasks. • Evaluate and adhere to department budgets. • Perform routine calculations to ensure financial records are up to date. • Follow up on invoices. • Collect and record data for various financial spreadsheets.

Customer Service Advisor

• Data cleansing and maintenance of customer records in SAP system. • Respond to customer query via phone. • Provide detailed explanation of account statements. • Responsible for client relationship management. • Adequate documentation of policies and procedures.

Police Registration Assistant

• Collecting payments, recording invoices and issuing of receipts. • Responsible for students police registration appointments and ensuring required documents (passports and visa) are up to date. • Data cleansing and reconciliation to ensure accuracy.

Conference Assistant

Evénementiel

• Events manager assistant. • Responsible for client relationship management. • Develop professional relationships with clients in order to retain and acquire new clients. Achievement: Trained a team to manage an event thereby providing dedicated customer services.

Formations

Iae Bordeaux, Bordeaux (France)

2017 - 2018

Bordeaux, France, Bordeaux

Ventes,

Comptabilité / Contrôle de gestion

Coventry University Business School

2013 - 2016

Coventry, UK, Coventry

Ventes

For a period of 2 years, i was elected community representive

Mes qualités

Autonome

Persévérant·e

Esprit d'équipe

Positif·ve

Langues parlées

Anglais
Langue maternelle
Français
Professionnel

Expériences Extra Professionnelles

Community Representative

Coventry University Student Union

• Ensured the comfort of students via crime alertness and police student support. • Participated and chaired community events such as well as electoral campaigns, good neighbour campaign, general cleaning all organised by the student union. •Participated in fund raising through community cleaning projects to integrate students in their community. Achievement : Improved Students community relationships.

Mes souhaits

Après mes études

I want to be part of an International firm in the Finance department

Avant mes 30 ans

I want have my own clothing line