IT Technician
- • Assisted the central computer system’s team in maintaining network
• Built, refurbished and installed software on new computers to be replaced using computer management software
• Assisted in password recovery on switches
• Assisted in configuring switches as well as observing how an access point is configured
• Conducted daily checks on workstations, as well as report any faults with PCs and arrange for appropriate repairs to be done
• Assisted the central computer system’s team in 2nd and 3rd line help desk support.