Database Administrator Lead
- MaintenantDéveloppement informatique Oracle DBA Lead/ Consultant / Subject Matter Expert
SLA reporting, measurement and tracking
Plans, Schedules, Monitor and reports on activities related to projects
Manage deliverables against the signed SOW
Issue log tracking / Risk Management / Customer communication and Service Reporting
Deliver services without any penalties and accrual of Bonus
Identify the Internal and external stake holders and communications channel
Mitigate Risks due to non-compliance of SLA norms for the Vertical and Region
Ensure 100% SOW compliance for all accounts in Vertical and Region