E S

Elena Shchipanova

32 ans • Trieste

Résumé

Responsible and multi-skilled interpreter and translator is seeking a challenging position with opportunities to personal and professional growth.

Compétences

Ability To Work With A Wide Range Of People From Different Backgrounds Using Excellent Communication Skills

• Critical Thinking And Problem-solving Skills

Flexible And Adaptable

Considerate And Patient

Excellent Planning And Organisational Skill

Pleasant And Professional Voice And Polite Forms Of Expression

Total Of Seven Years Administrative Experience, Four In Medical Field With Knowledge Of Medical Terminology

Expériences

Customer support representative

Managed customer support queues daily, directly supported customers with general inquiries. Performed a variety of duties in order to maximize customer satisfaction: referring inquiries, analyzing and solving complaints, giving instructions and promoting products, developing new procedures, implementing customer retention campaigns.

Translator

Services à la personne

Provided translation of documents, advertising booklets, and prescriptions. Communication with international customers. Detailed consulting about products of the company.

Coordinator

Supported clerical staff of the department and maintained a well-organized office that operated efficiently. Translated official correspondence from English to Russian and vise-versa. Accompanied colleagues to various meetings with our partners and translated real-time speech for them. Prepared presentations in English for international meetings.

Formations

Moscow State Linguistic University

2008 - 2013

Moscow, Россия

Enseignement

Mes qualités

Communicant·e

Flexible

Positif·ve

Persévérant·e

Langues parlées

Anglais
Langue maternelle
Russe
Langue maternelle
Espagnol
Professionnel
Italien
Intermédiaire

Elena Shchipanova

Customer support representative

Translator

Coordinator

Moscow State Linguistic University

Anglais

Russe

Espagnol

Italien