- MaintenantVentesTechnogym is an Italian company, World leader in fitness equipment and solutions. They provide many Clubs like Inter Milan, or big events like Beijing 2008 Olympics, FIFA 2014 World Cup...
My mission is to develop their presence on the High Luxury Hotel Market, Medical Market and Sport Clubs Market in the Alps Area.
• Phone and Internet research to identify potential clients
• Bidding,
• Negotiation and relational meetings
• Building relationships with customers
• Customer service
...
Marketing Project Manager
- MarketingPureform is a Sports and Health Centre. It has been opened since September 2013.
I have been hired to work with this young company, to develop their processes, but also to develop their customer focus, increase their turnover, and in turn their number of clients.
• Audit on Internal and External Communication, sales processes, employee efficiency, expansion possibility, attendance rates…
• Customer catchment area analysis and the discovery of new prospects
• The initiation of a new CRM
• Employee Management. Tasks/schedule optimisation
• Recruitment of new employees
• Partnership Management
Market Manager Assistant
- MarketingIntegrated in the Customer Value team for ADSL and Fiber Optic markets, my everyday was link to Upsell and Crossell issues.
Main goal : work on the average revenue per unit on a 5 million-customer market.
• CRM Analysis,
• Rework of marketing mix and products/ services life cycle for “La box de SFR” offer,
• Creation of a new client hosting process in SFR shops,
• Analysis and recommendations on the website customer experience,
• Launching, management and analysis of campaign feedbacks,
• Optimization of direct marketing campaigns,
• Several tasks: benchmark, reports, Communication plans,...
Marketing Reasercher
- MarketingI’ve been hired in order to find solutions against a turnover decrease on several markets.
My principal mission was turning around a major problematic: how compensate the profit lost by staying on the initial company positioning?
Under the Marketing and Communication France Director authority, my main goal was to find and recommend new potential levers/ products, in order to solve the previous problematic.
• Marketing analysis of 4 markets.
• Recommendations : product specifications, potential of each market, marketing mix.
• Other: events organisation, intranet management, surveys.
Ecommerce Marketing Manager
- E_BUSINESSHired in the brand new marketing team, my missions were to develop/ optimize the website visibility and sales.
• Community management: creation and animation of a professional Facebook Page.
• Website ranking.
• Benchmark and product sourcing (UK, USA, Europe).
Business Development
- VentesSent in London for a 3 months period, my mission was to increase the frequentation rate of English customers in the Hotel.
During my expat time I’ve done:
• Few surveys on English consummation habits for hospitality field.
• Sales brochures dedicated to the target.
• Hotel promotion by visiting Tour Operator and Travel Agencies.
Objective: Personal development, culture discovery, English improvements.
I have been dishwasher in Melbourne, then Food & Beverage attendant at the Hilton Cairns. Finally, a restaurant offers me an Assistant Manager position in Sydney.