Cleaning company director
- Hôtellerie - Restauration Running small cleaning business providing carpet cleaning services to both domestic and commercial customers in London. Duties included taking the organisational key strategic decisions.
Notable achievements:
- Increasing organisational financial revenue by at least 20% annually for every single year within the 2007 – 2016 period.
- Improving the overall service quality - increasing customer recommendation rates by at least 23% annually for the period.
- Increasing employees’ retention rates from 2.8 years to 4.2 years on average.