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Briauna Brown

27 ans • Pembroke Pines

Résumé

I'm Briauna Jenelle Brown, a confident, articulate and determined Information Professional who has a wide range of learned skill sets in Communications, Management, Big Data, and Network Management and Troubleshooting. Currently as a Senior graduating this December I am looking for a developing leaders programme or a full time position where I can utilize my skills.

Compétences

Data Management

It Project Management

ServiceNow

Visio,

IBM Watson

Data Mining / Analysis

Business Analysis

Object Oriented Programming

Consulting

Social Media Management

Networking / Telecommunications Management

sql

Network Security And Troubleshooting

Expériences

Social Media Specialist and Consultant (Intern)

- Maintenant

Community Management

Project Analyst

Infra / Réseaux / Télécoms

Monitored AVA's system performance and arranged repairs through ticketing system to improve system errors Curated new content to achieve and maintain AVA's 80% question deflection rate Administered statistical classification and decision trees to mine through almost 80,000 rows of data within 1 month and enhance user satisfaction Joined meetings with ServiceNow and IBM representatives for product research

IT Project Management and Communication Intern

Services à la personne

Developed computer-aided design, logo, newsletters and layout solutions to meet creative objectives for the Department rebranding campaign. Created SOPs in order to facilitate and monitor appropriate department conduct and communication for incoming employees, project infrastructure, and interns. Moderated and oversaw data within multiple time studies for the implementation of the hospitals new kiosks Generated workflows and used Visio for project monitoring and activity

Formations

Florida State University

2014 - 2017

Tallinn, Estonia, Tallinn

Développement informatique,

Community Management