Expire bientôt VODAFONE

Spain Fixed Service Delivery Specialist

  • Cairo (مصر)
  • Infra / Réseaux / Télécoms

Description de l'offre

Technical Service Implementation of Enterprise Fixed Services projects of Vodafone Spain

· Lead the implementation of the Fixed DSL ,Direct Access and Non Direct Services

· Technical Escalation for the implementation ServiceDelivery

· Develop and maintain Technical Learning Paths for the team

· Conduct a bootcamp for new comers and responsible for new onboardings , and Responsible for delivery any newproduct to the Fixed Service Delivery Team:

· Follow up and ensure that all handled orders are being monitoring in terms of the targeted service KPI's: SL, AHT, received calls, and dropped calls, etc.

· Knowledge of fixed network solutions (3-5 Years).

· Experience in Leased Line Management with Service Providers .Preferable Spain Carriers

· Experience in managing international projects related to fixed telephony (preferable with Spanish companies).

· Technical degree (preferable in Telecommunications) or higher.

Profil recherché

Qualifications :

C1 in Spanish (minimum) with good oral and written communication skills

3- 3 -5 years of experience in Fixed Network Field

· CCNA Certificate

· Fluent in Spanish and English, spoken and written

· Experience in the Tools

o Abalon



o Cramer