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Assistant Manager

  • Pune (Pune)
  • Développement informatique

Description de l'offre

Expert in below technologies

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ESB/BPM IBM Websphere Platform Administration

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Incident/Problem Management with Major Incidents Resolution SLA
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Deployment Management (Review- Versioning - Rollback - TroubleShooting - Testing)

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PMRs in IBM Management

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Provide 2nd Level support for Minor Issues/Bugs (Java implementations/Development)

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Provide technical documentation for the websphere application server's structure

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System/Application Administration (Maintenance - Monitor - HouseKeeping)

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UNIX/AIX environments.

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Oracle RDBMS & PL/SQL

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Exposure to ITIL / ITSM processes

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Telecom Domain

"- Deliver domain specific operational efficiencies in driving down the incidents , problem, trouble tickets, service request trends. - Ensure all work allocation (shifts, rotas) initiated ontime and People management initiatives arecompleted"

"Telecom Domain, Lead application support across one or more of CRM applications, Interfaces, Order management, Service provisioning, Customer facing business processes, Customer lifecycle management, etc."

Profil recherché

Qualifications :

BE/MCA