Service Engineer - VEOLIA ENVIRONNEMENT - Butterworth - Wizbii

Service Engineer

Description de l'offre

Job

The incumbent is responsible to provide service, such as technical advice, system monitoring and maintenance, troubleshooting, piping, repairs etc., at customer site, as per the Service contract Agreement and will strictly adhere to the company and customer safety rules and requirements. You will clearly define the PPE required for work at site/treatment plant, and ensure all staff and Veolia sub-contractor wear PPE all the time. You will report any safety incident to management immediately.

You will read, understand the content, scope of supply and obligations in the contract. You will lead and manage the team to perform the necessary task meeting the quality standards, within the agreed time line and budgeted cost. You will meet the required KPI and/or standards along with your team, and report the status to the management regularly.

You and your team will observe Veolia “Service Operations Golden Rules” as a basic code of practice and also follow company and customer rules and practices. You will ensure all data/info is recorded in the monitoring checklist. You will arrange Preventive Maintenance(PM), planning and execution, analyze all data collected in the monitoring check list , carry out daily job task planning and ensure good housekeeping. You will troubleshoot system abnormality, report to the customer on system abnormality, advice customer for parts, plant causing abnormality and suggest actions and best practices to customer for system improvement.

You Job

The incumbent is responsible to provide service, such as technical advice, system monitoring and maintenance, troubleshooting, piping, repairs etc., at customer site, as per the Service contract Agreement and will strictly adhere to the company and customer safety rules and requirements. You will clearly define the PPE required for work at site/treatment plant, and ensure all staff and Veolia sub-contractor wear PPE all the time. You will report any safety incident to management immediately.

You will read, understand the content, scope of supply and obligations in the contract. You will lead and manage the team to perform the necessary task meeting the quality standards, within the agreed time line and budgeted cost. You will meet the required KPI and/or standards along with your team, and report the status to the management regularly.

You and your team will observe Veolia “Service Operations Golden Rules” as a basic code of practice and also follow company and customer rules and practices. You will ensure all data/info is recorded in the monitoring checklist. You will arrange Preventive Maintenance(PM), planning and execution, analyze all data collected in the monitoring check list , carry out daily job task planning and ensure good housekeeping. You will troubleshoot system abnormality, report to the customer on system abnormality, advice customer for parts, plant causing abnormality and suggest actions and best practices to customer for system improvement.

You will submit timely reports to customer as per the timelines agreed, call monthly meeting to discuss monthly report, AR and issues. You will assure that the job order/work order is completed with Service Report and necessary documents, carry-out On Job training to technician at site as and when necessary. You will complete any adhoc task assigned by your superior/HOD.submit timely reports to customer as per the timelines agreed, call monthly meeting to discuss monthly report, AR and issues. You will assure that the job order/work order is completed with Service Report and necessary documents, carry-out On Job training to technician at site as and when necessary. You will complete any adhoc task assigned by your superior/HOD.

Profil recherché

Qualifications :

Desired Skills and Experience

As the successful incumbent, you will possess a University Degree in Engineering/Chemistry with at least 1 year experience in the Service Industry and IETS.

Additionally, you will be able to work independently as well as lead a team of engineers as and when required. You will have to be able to communicate effectively across cultures and different nationals, with the ability to work well in a matrix and structured organization. You may be required to travel.

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