Supervisor, Service Parts and Distribution

Job description

Description

Tesla is looking for a motivated and experienced Supervisor for our highly dynamic parts distribution center in Lathrop, CA. This position will provide supervision of day-to-day operations including receiving, stocking, shipping and all transactions related to said activities. The Supervisor, Parts & Service Warehouse, will also ensure efficiency and accuracy of stocking and organizing parts inventory. This individual will work closely with the Parts & Service Buyers, Logistics and Quality teams, as well as with internal and external customers around the globe. This role will report directly to the Associate Manager, Parts & Service Warehouse. We currently have openings for both day shift and swing shift, but flexibility is required.

Responsibilities

·Engage in all phases of customer assistance within a dealership parts department, including retail, service and wholesale

·Candidate should be familiar with automotive DMS systems, from a parts perspective, and should understand how invoicing, ordering and receiving screens in the DMS system interact with each other

·Responsible for assistance in setting up and maintaining the warehouse layout and overall flow

·Training and assist other Tesla team members (i.e., engineering, production, sales) in locating parts within the parts catalog, and procuring parts if necessary

·Manage space optimization within the distribution center

·Ensure that warehouse staff effectively and efficiently performs timely receiving, stocking, picking, packing and shipping of inventory to store locations and external customers

·Address issues with regard to correcting any inbound packaging issues from our internal and external suppliers

·Communicate with internal teams and internal/external customers to keeping all informed of the inventory and shipping status including No Bin, No Cost, No Movement reporting

·Must be able to pass Fork Lift Certification (valid driver’s license required)

·Regularly monitoring the inventory work, the implementation of assigned processes, such as coordinate a cycle count program, and troubleshoot all order problems, and suggesting changes accordingly

·Resolve process issues related to materials management, warehousing, production control, logistics, distribution, and returns of finished goods and sub-assemblies

Qualifications

·Minimum of 3 years’ supervisory experience in a fast-paced warehouse or distribution center environment, preferably automotive-related

·Robust experience in creating metrics for performance management

·Able to work independently on multiple tasks and projects with various teams including service and supply chain personnel in a lean principles environment

·Track record of developing, implementing and driving Distribution Center business processes and policies

·Working familiarity with IATA (International Air Transport Association) relevant requirements (DG certification is a plus)

·In-depth experience in change management process (ECO)

·Knowledge and application of TPS, Min/Max principles, and Logistics methodology in a JIT environment

·Proven ability to provide leadership and motivation to a large group of warehouse personnel

·Familiarity with outbound shipping requirements of components via common freight carriers domestically and internationally

·Proficiency in Microsoft Office, advanced Excel skills and experience using SAP a huge plus

·Excellent organizational skills to manage and track transaction details

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