MDM (Master Data Management)

Job description

🔍Noida, Uttar Pradesh, India

📅 833Total Views

📅 200000J3Requisition #

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M.D.M (Master Data Management)


Company Summary

We further our transformation in the combined enterprise, TechnipFMC, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.


Key Activities:

This role - Oracle SCM Analyst will be responsible for 2nd/3rd line support of Oracle R12 EBS for P2P. It is a Techno/functional role which will require both functional/technical expertise to work within

within a controlled IT environment with a 3rd party managed service (infrastructure) partner. You will be required to engage with stakeholders across the organisation to resolve issues.


Key Interactions:

·  Internally:Service Now, HP ALM, Oracle RFC
·  Externally:ITIL Change Management

Job description

Business support
·  Build a strong relationship with the users and MDM community through the support activity
·  Provide relevant activity and quality indicators
·  Provide documentation on the current application, coordinate and anticipate the new releases
·  Developing reports for teams across the business
·  Managing tickets and ensuring comprehensive database of queries and resolutions is kept up to date
·  User Support (Access Request management, Incident management)
·  Functional Administration (Release note management, maintenance coordination with SCTS)
·  Data Quality (Third Party change request, Master Data request, KPIs)
·  Change Management (communication on Yammer, training, animation of MDM administrator communities, …)
·  No functional nor technical knowledge is required
·  4000+ worldwide users to support (100 active)
·  Responsible for new Master Data or new integration of MDM with TechnipFMC applications
·  Knowledge transfer will be performed by internal resources
·  Documentation and procedures already available

You are meant for this job if you have/ are:

·  Analytical and organization skills (variety of activities in a fast-paced environment)
·  Analytical, problem-solving and troubleshooting ability
·  Ability to multi-task and shift priorities as required
·  Understanding of data and systems architecture in a heterogeneous ERP international environment
·  Service oriented mind, high results and quality orientation
·  Team work and Managing coordination at a local and international level where required
·  Ability to explain complex ideas to those with limited IT and systems knowledge
·  Exceptional verbal and written communication skills in English
·  Listening ability and patience
·  Extraordinary customer service and relationship management experience
·  Critical thinking skills
·  Change Management facilitation and ability to guide and influence acceptance of new processes and use of technology
·  Knowledge of Orchestra Networks EBX solution
·  Knowledge of TechnipFMC business activities and organization
·  Knowledge of international intercultural communication practices
·  Minimum education level: Bachelor's degree
·  Work experience: +3 years

Your future at TechnipFMC
·  Potential career path, if possible
·  Global mobility opportunities if relevant
·  Training and development
·  Diverse and international team if relevant
Learn more about TechnipFMC

Learn more about us and find other open positions at our Career Page.

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