Studio Coordinator, Swarovski Creative Center

Job description

This position will have full responsibility for the day-to-day running of the Swarovski Creative Center to ensure that the displays and exhibits are presented to an excellent standard, events are executed efficiently and ensure that the highest levels of Customer Service are given at all times and work in close liaison with Corporate Branding & Communication APAC division, and all the various Swarovski business units in Dubai (CGB, SP, LB, GB)
Launching in March 2017, the Swarovski Creative Center is the first of its kind. Located within D3, the heart of the Dubai's design community, the 1,900sqft space will house product displays from the various business units within Swarovski (crystal components, lighting, fashion, jewelry, art and design), as well as exhibiting pieces by Swarovski partners and collaborators.

WHAT YOU CAN EXPECT
PRE-LAUNCH
Assistance with the receiving and installing displays and exhibits
Assistance in setting up processes for bookings and communicating the process to the other Swarovski Business units
Assistance in coordinating launch activities and events
Assistance in updating and maintaining the Dubai contact database in preparation for the opening

BRAND IMAGE
Maintaining the Swarovski brand image to the highest standards
Communicating Swarovski as a creative ingredient and our brand pillars:
Heritage and mastery
On trend
A touch of glamour yet within reach

Ensuring all displays and exhibits are correct, neat and tidy at all times
Ensure window and showroom displays are installed in a timely manner to company standards, liaising as necessary with the Corporate Branding & Communication team and other Swarovski business units when relevant
Monitoring the use of Swarovski brand assets utilized by third-parties and reporting to line manager when discrepancies arise

CUSTOMER SERVICE
To ensure that all visitors to the Swarovski Creative Center are extended the highest levels of customer service at all times
To deal promptly and efficiently to visitor queries
To connect visitors with the relevant independent retailers or Swarovski sales contacts on purchasing queries
Managing meeting room bookings and event program schedule

GENERAL
Assisting with the coordination of events held at the Swarovski Creative Centerand managing visitor experience
Liaising with trade people as and when required. Co-operate with landlord and stockists as needed
Maintain good relations with neighbors and actively explore local marketing opportunities
Miscellaneous administrative tasks as and when required
Provide input and ideas for activities which could be planned in the Creative Centre
Participate in activities within d3 and build relationships with the d3 community and local designers
Share ideas for collaboration and/or promotion within d3 and Dubai

WHAT WE EXPECT

EDUCATIONAL REQUIREMENTS: University degree

YEARS OF PROFESSIONAL EXPERIENCE OVERALL: 3-4 years Administrative level

OTHER SPECIAL SKILLS:

Skills, Knowledge & Experience

·  Ability to work unsupervised
·  Experience working in a retail or showroom environment
·  Background knowledge on art, design, architecture, jewelry, fashion or film
·  Languages: Proficient in English. Arabic useful but not necessary

Attributes

·  Diligent and conscientious
·  Team player with a commitment to group goals
·  A keen interest in art and design
·  Committed to constant improvement

Does this sound like you? If so, we look forward to receiving your online application.