Meter Reader

Job description

Perform all field functions relating to direct customer interface at their premises (residential, commercial, and industrial) starting at the curb stop/curb box through the service line and the meter, including all reading devices, pits, boxes, etc., including: meter readings (all types and purposes), meter investigations, incidental or emergency, settings, changing, field testing for flow and/or pressure, service shut offs, inside leak investigations (customer owned service line), frozen meter repairs.

Performs all functions relating to meters including setting, changing, disconnecting, repairing, field testing for large meters and reading (final reads, special reads, and high bill investigations).
Removes, changes, installs and/or repairs MIU's (Meter Interface Units)/ radio.

Make necessary field repairs such as repairing pipes damaged while changing the meter or installing meter couplings.

Locates and operates curb stops and valves, water services, meters, and recording equipment.

Conducts examinations at the customer's premises to ascertain unusual or unknown water usage. Locates leaks on customer premises.

Reports unusual conditions observed on the customer's premises which could have an effect on company-customer relations including potential cross connections, illegal connections/uses, etc.

Reports unresolved customer inquiries and/or complaints to the supervisor.

Prepares and submits the necessary paperwork for work performed on a daily basis.

Completes calls and relays information as necessary, and calls customers to arrange appointments for field visits.

Operates usual office machines