30 - Graduate Entry Level
Production Operation M/F
· Responsible for call and incident management of DIT Infrastructure and business applications, software and hardware related issues 24x7.
· ProdOps will provide a single point of contact to give assistance, escalation and may also be involved in providing a rapid restoration of normal services to minimize the adverse impact on business operations and to help ensure that the best possible levels of service quality and availability are maintained according to SLAs (Service Level Agreement).
· Has ability to diagnose and resolve basic technical issues
· Customer-oriented and cool-tempered
· Ability to learn quickly
· Ability to work under pressure
· Teamwork skills
· Good communication skills
Asia-Pacific, Philippines, Calamba
Education level required
4 - Bachelor degree
Experience level required
Less than 2 years
Desired start date