Technical Support Engineer 技术支持工程师 （发电服务集团）

Job description

Job ID: 303767
Job Family: Customer Services
Location: Shanghai
Organization: Power Generation Services
Mode of employment: Full time only

What are my responsibilities?

· Technically responsible for all service activities within the scope of contract. Liaison with customer in all technical aspects and/or technical reporting
· Organize and coordinate all service activities of work team and / or with other concerned parties in order to assure smooth progress of work
· Control and report progress of work , identify deviations and initiate corrective measures
· Enforce adherence to Quality regulations, processes and procedures
· Liaise with customer in order to coordinate activities to meet customers’ requirements
· Initiate expediting measures and coordinate with project management
· Report deviations and initiate clarification workflow
· Identify and process possible claims in order to maximize profitability
· Align manpower/resource usage to work demand in order to minimize cost and/or ensure on-time completion of work
· Provides required reports in a timely manner and in accordance with procedure.

What do I need to qualify for this job?

· The technical background of power generation industry, specially gas turbine related experience on maintenance, operation etc.
· Field service experience (erection, maintenance, commissioning) on the rotating equipments.
· The technical communication on power generation field.
· Good English language spoken/ written skill, specially basic understanding technical terms/ main components of gas turbine in English is preferred.