IT 2nd Level Support - Digital Service Center - Lisbon

Job description

  Lisboa, Portugal
·  Internal Services
·  84619
Portfolio Companies

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Job Description

Siemens Postal, Parcel & Airport Logistics (SPPAL) is a wholly owned subsidiary of Siemens AG. SPPAL is a leading supplier of innovative products and solutions in airport logistics with baggage and freight handling as well as in the areas of letter and parcel automation. Software solutions and customer service add to the portfolio. The company is active in more than 60 countries with a worldwide installed base. Among the main customers are well-known airports as well as postal and parcel service providers around the globe.

Job description:

• 2nd Level Support in projects and service contracts;
• Monitoring of installations via remote monitoring, SW inspections;
• On-site support during system start-up phases.

Profile:

• Degree in computer science, or a comparable field of study or, alternatively, a successfully vocational training in IT systems;
• One year of experience in support activities;
• Basic knowledge in programming languages/concepts;
• Basic knowledge in SQL;
• Basic knowledge of common server systems and network technology;
• Very good Portuguese and English skills (mandatory).

Additional:

• Some travel may be required.
Other valued competencies
• Responsiveness to requests for service
• Flexibility
• Attention to detail
• Reliability
• Teamwork
• Innovation
• Resilience

Job ID: 84619

Organization: Portfolio Companies

Experience Level: Mid-level Professional

Job Type: Full-time

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