Customer Delivery Experience Analyst

Job description

· Support Customer Delivery Experience Analytics to drive collaborative improvement actions with all stakeholders.
· Enable and facilitate the digitization of processes and tools.
· Develop logistics improvement projects tailored to country business models and meeting customers' needs.
· Understand the business context of countries and translate these business requirement to system functionality and operational activities.
· Manage the overall deployment of project amongst key stakeholders and ensure timely delivery of projects.

Desired profile

Qualifications :

·  Good with numbers and analytics
·  Ability to work well both within teams and across functions
·  Project Management skills and experience will be valued
·  Ability to engage and manage stakeholders at a variety of levels