Sales Engineer - Utilities

Job description

Opportunity Management
· Active participation and identification of prospective projects though regular contacts with customer (face to the customers) within the concerned market segment. Able to gather specific information (competitors, budget, comm/tech adv/disadv, etc…) to increase chances of order.
Promote products & solutions and manage offers.
· Present & provide technical information necessary to the customers regarding protection and substation automation.

Follow-up on offers:

· Follow- up of offers with customers and keep project information on bFOs updated

Finalize on contracts:

· Lead contract negotiations with support of other department (Finance, EPS, Logistics, etc). Transfer project details to support team and ensure smooth transition for project execution.

Follow-up on Customer:

· To lead project kick off meeting and facilitate project manager during project handover for execution.
· Keep regular contacts with customer to ensure satisfaction before and after delivery. Work closely with back support team (execution, finance, marketing, logistic) to ensure customer satisfaction.

AR management

· Manage debt collections for assigned accounts in line with company's expectation.

Account management

· Execute Commercial Action Plan (CAP). Be the single face to the customer, i.e. be responsible for specific customer portfolio acting within the concerned segment, lead, co-ordinate or be aware of any action done towards any customer of his portfolio. Maintaining relationship with customer and relevant players (local country authorities, potential partners, representatives, project consultants, financial community, etc.) beyond the project-related contacts of the Businesses. Developing an extensive knowledge of customer organizations (structure, decision-making process, etc) and action plan for each customer.

Master SE equipment knowledge and targeted solutions

· Have sufficient knowledge of SE protection, substation/feeder automation, SCADA/DMS in order to promote package / turn-key solution to any customer in its segment

bFO implementation

· Create SVR within 48 hours after visit & maintain and update project status regularly in Bridge Front Office (bFO). Ensure project information is exhaustive and useful to support key strategic decisions.

Desired profile

·  University degrees – Electrical or Automation Engineer
·  2 years experience in working with relevant end-users, Consultants, Contractors
·  Specific knowledge: Protection relays, substation/feeder automation, SCADA/DMS
·  Market knowledge in area of work, EVN exposure & awareness
·  Understand company's products and competitor's regarding primary substations.
·  Knowledgeable in opportunity management and account management.
·  Good command of spoken and written English. Computer literate and presentation skills
·  Attention to detail, self-starter, ability to learn, good communication skills and result-oriented
·  Able to work under pressure and willing to travel within assigned territory and overseas