Field Service Industry Sales Engineer

Job description

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

The Field Services Industry Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all industry solution at the customer's site.

THE OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions. This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.

The OSSR develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. Creates FS Service proposals, and close them facing the customer. He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing. He/she will have to increase the mix of Service Plans sales as a top priority.

Essential Responsibilities:

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Develops account profiles and executes the sales plan.

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Applies market and account skills necessary for dealing with specific target audiences.

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Identifies and contacts potential customers or prospects, either existing or new.

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Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)

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Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.

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Provides monthly forecasts and summaries in a timely manner.

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Participates in the preparation of analysis and reports on field service performance.

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Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.

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Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.

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Is “feeding” the Field Services Marketing leaders with Offers feedback and needs

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Educates customers on all SE products and services with special attention on Recurring and digital Offers

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Provides mentoring, coaching and guidance to other sales employees

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Coordinates and/or attends trade shows and marketing/sales seminars as needed

Main interactions:

FS Sales Team, Customers, FSVP, FS Operational Marketing, Inside services sales, BU/Country account managers, Business developers, Services Bureau (EcoStruxure Asset Advisor)

Key Success Factors

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Good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support

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Regular collaboration with FS Operational Marketing team for thorough understanding of country Installed Base

Desired profile

Qualifications :

Education / Skills:

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The successful candidate should have a (4) year college degree or equivalent work experience and (3-5) years technical sales experience like MV/LV VSD equipment, PLC solutions and automation products and systems in MMM and Water segment.

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Inside sales or CCC experience is a plus

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Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.

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Excellent verbal and written communication skills including C-level customers

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Thorough knowledge of Schneider Electric Industry services offers throughout the Asset Management Life Cycle of the product.

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Proficient in Microsoft Office suite.

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Excellent organizational skills.

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English Intermediate to advanced level (spoken & write).

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.


You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.