CUSTOMER PROJECT ENGINEER

Job description

Manage Customer Projects to meet the 3 main objectives:

1) Customer satisfaction and project profitability

2) Successful execution of the project by meeting scope, specification compliance and schedule.

3) Efficient control and monitor of the project including appropriate risk management

–Organize the project, monitor process, assess and manage the risks, identify and implement corrective actions. Manage relationship with Sales, customers and suppliers.

–Co-ordination with customers for drawing clearance and final product inspection. Manage customer visits.

–Keep special focus for service level and minimize LD impact.

–Ensure all processes which will guarantee the quality of the product are defined, implemented, respected and followed.

–Identify & implement productivity ideas thru QVE and improve margin during project execution.

–Support and participate for root cause analysis on all customer issues, process issues and part issues

–SIM – Share objectives, identify barriers, communicate both ways, escalate issues.

–To promote and implement ideas.

–To work on all continuous improvement tasks like SPS,VSM, Kaizen, standardization/ late differentiation, efficiency, six sigma

Desired profile

Qualifications :

– University degree in Electrical Engineering,

– 3-5 years experience on transformer business is an asset,

– Advanced level of written & spoken English, second language French or German is must.

– Advanced user of MS Office applications,

– Effective communication skills,

– Claim, risk and crisis management,

– Strong problem solving and analytical skills,

– Well organized, result oriented, pro-active & a good team player,

– Good relationship and reporting skills,

– No restriction for travelling,