Specialty KAM - Karachi

Job description

JOB PURPOSE

The Key Account Manager is responsible for managing key accounts, maintaining a long term relationship with accounts/customers/stakeholders and maximising growth/sales opportunities within them

To achieve success it is critical that the Specialty Key account manager

·  Specialty Care Business Management
·  Contribute to Strategic Business Strategy
·  Mentoring and Project Management Activities
·  Maintain high level of commitment with KOLs

KEY RESULTS / ACCOUNTABILITIES

Specialty Care Business Management:

·  Achieve assigned business objectives for the territories/accounts
·  Develop competitive intel, along with a deep understanding of assigned territories/accounts, including major payers and reimbursement initiatives
·  Identify geographic account based opportunities and barriers to ensure company success
·  Work to ensure cross-functional alignment of key strategies and tactics, and ensure effective communication and implementation at the territory/account level
·  Work closely with medical team in organizing the disease awareness programs
·  Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications
·  Work closely with distributor in getting the NOC and to ensure credible & timely supply of medicines to patients
·  Help in simplifying patient's journey by helping/guiding/facilitating in funds approval process from Govt/Pakistan Bait ul mal/NGO/Philanthropists
·  After registration of products, ensures product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely formulary review for products, expediting formulary acceptance of product, implementing effective plans for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel on all shifts

Contribute to Strategic Business Strategy:

·  Participate in Business and cross-functional initiatives
·  Gains market/accounts insights, opinions and feedback and engages with internal colleagues to connect business opportunities with internal resources

Mentoring and Project Management Activities:

·  Generate new ideas and constantly searches for novel applications of development plan strategies and tactics
·  Fosters teamwork within the area to achieve strategic objectives
·  Encourage an environment leading positive performance among colleagues and internal customers, and supports both individual and overall program success
·  Assist management with development and implementation of strategic plans and objectives; able to assist with administrative aspects of medico marketing activities

Maintain high level of commitment with KOL

·  Identify and develop strong relationship with KOLs
·  Develop KOL engagement plan in collaboration with Medical and Public affairs dept
·  Constantly engage with KOLs through
·  Face to face meetings
·  Scientific activities in collaboration with medical dept.
·  Access solution
·  Report KOL queries to medical and keep the stakeholders updated

Maintain Compliance

·  Abide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company

Ethical Leadership

·  Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.
·  Escalates any decisions, or seek the support of colleagues or management if personal knowledge and understanding is not at the level required to carry out any part of the role

Environmental and Safety Leadership

To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work.Employees are therefore expected to:

·  Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment
·  Report any accident, incident or near miss, whether it be of personal injury or property damage
·  Assist in the investigation of accidents with the objective of introducing measures to prevent recurrence

Thoroughly read all safety documentation issues by the Company and comply with its requirements. Escalate any doubts or uncertainties to their supervisor and / or manager.

KEY WORKING RELATIONSHIPS

INTERNAL

Cross Functional Collaboration with:

·  Medical
·  Market access
·  Marketing

Occasional Contact with :

·  Business excellence
·  Supply chain

EXTERNAL

Would be expected to be involved with :

·  Doctors ((with medical dept)
·  Govt. stakeholders
·  DRAP
·  NGOs/Philanthropists

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

·  Medical Graduate MBBS /Pharm D/ B Pharm
·  2 – 3 years of experience as a field MSL/KAM in specialty care Experience
·  Self-initiation, proactive, self-motivated, driven
·  Excellent interpersonal and communication skills
·  Critical appraisal skills with ability to interpret and present complex clinical data in a clear manner to a variety of audiences
·  Works and champions ideas
·  Broad and in-depth knowledge of super speciality medicines either through clinical practice and/or industry roles
·  Proven relationship building skills with key opinion leaders
·  High proficiency level in English, both in oral and in written communications
·  Knowledge of commercialization and business practices
·  Knowledge of Regulatory Affairs and Drug Safety
·  Comfortable with extensive travel
·  Business Acumen and entrepreneurial traits
·  Works effectively in cross-functional teams

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.