Professional Credit Service Analyst

Job description

Our goal is to develop relationships and partner with our customers to grow our business. The tool to be used to develop these relationships and the objective is collecting monies. In addition to, the incumbent will be responsible for the Total Receivable Management of a specific/defined Customer Portfolio exercising discretion & independent judgment with respect to matters of significance to include unpaid balances, outstanding invoices, return product resolution, various chargeback issues (if any), short pays, credit holds, Total Management of the Credit Master File and a variety of existing issues. Also, as part of our goal to develop a working relationship and partnership with these customers, the incumbent is responsible for the reduction and maintenance of our DSO, Delinquency, Bad Debt Write-off and Bad Debt Reserve as defined in the Sanofi Pasteur Corporate Credit Policies and Procedures and the incumbents annual IVR Metrics.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.