Expire bientôt SANDOZ

Customer Service & Logistics Agent (m/f)

  • Vienna (Wien Stadt)
  • Logistique

Description de l'offre

Job Description

• Organization and monitoring of dispatch deliveries from external suppliers to affiliates
• Transportation planning and interface with 3rd party Logistic providers and freight forwarders
• Manage customer service level and satisfaction
• Order and claim handling of FDF (Finished Dosage Form)
• Order processing and preparation of shipping documentation & invoicing
• Maintenance of relevant master data in SAP for the function
• Primary customer interface for all logistics & dispatching activities
• Drive for simplification and efficiency, participation in Supply Chain process improvement projects

Position Title

Customer Service & Logistics Agent (m/f)

Profil recherché

Minimum requirements

• Education: HAK-Matura, Bachelor degree in International Business and Management
• Languages: fluent in English
• Experience: Several years of professional experience in purchasing, production planning or customer service, sales administration or sales in industry. Basic knowledge of complex supply and logistics processes and ideally knowledge in supplier negotiations. A high degree of flexibility, the ability to work under pressure and good communication skills strengthen your profile

We offer a market-competitive base salary in line with your qualification, experience and individual competencies. Additionally we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning & development options and worldwide career opportunities within the Novartis group. The base pay is composed of the respective amount according to the Austrian collective agreement (at least € 42,913.50 per year), plus a potential market oriented excess payment.

Contact: Christina Ressmann, Staffing Manager
Job Type

Full Time
Company/Legal Entity

Austria Sandoz GmbH, Kundl / Tirol

Work Location

Functional Area

Technical Operations

Novartis Technical Operations
Business Unit

Employment Type

Sourcing Statement

You are applying to be part of the Novartis Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV.