Expires soon SANDOZ

Cancer Care Manager

  • Montreal (Montreal)
  • Bachelor's Degree
  • Sales

Job description

Job Description

Job Purpose

The Cancer Care Manager (CCM) is the primary Novartis OBU contact for opportunities related to the cancer centers within key academic institutions. He/She is responsible for forging long-term relationships with key decision-makers in order to create value and implement initiatives at the center, institutional and regional level. The CCM collaborates with cross-functional colleagues to develop and execute tailored programs that are based on a thorough understanding of the local market drivers and opportunities, which are aligned with brand strategic imperatives. The CCM will spend the majority of their time understanding Account needs and priorities and matching them to Novartis strategy and resources to co-create customer value

Major Accountabilities

Identify and Establish Strategic Collaborations:
• Identifies, designs and implements innovative programs that are aligned with brand strategies to address local issues/opportunities for unmet customer needs
• Build strategic partnerships with different key stakeholders (e.g. Cancer Centers, Centers of Excellence, Pharmacy Banners, Nurses/Nurse Practitioners, ) within the assigned geography, through joint initiatives that deliver patient benefit and can improve patient outcomes (where patient outcomes are defined in collaboration with key centers)
• Gain key insights through engagement and consultation with cancer center stakeholders that have influence or impact on the management of patients across the oncology portfolio
• Conduct needs analysis, negotiating and establishing mutually beneficial strategies consistent with the strategic imperatives objectives of the oncology portfolio
• Work across the portfolio to identify gaps in patient treatment and care to provide optimal solutions in academic based cancer centers
• Understand the capabilities needed for future cancer center -level activities
• Apply systems thinking and creativity to integrate insight into the stakeholder groups and Novartis to coordinate cross-organizational projects

Development and Delivery of Business Plans and Customer Value Projects:
• Quickly navigates the complex institutional center/disease site processes to ensure patients receive treatment/follow-up/re-imbursement
• Prepare detailed business and project plans outlining actionable cross functional strategies for each cancer center at specified key academic institution
• Coordinate and lead cross-functional project solution teams of field-based resources (Field Sales, HPPA) to successfully identify, negotiate and implement business opportunities to grow oncology portfolio within the assigned geography
• Provide routine reports and ongoing project information to the cross-functional team at key milestones within the project as agreed via the project plans
• Produce detailed analysis of project measures and outcomes to formulate best practice and learning for future projects beyond the assigned geography
• Work with field associates to ensure successful coordination of efforts at the local center level

Coordination of Stakeholder Relationships:
• Gains trust influences and builds long-term relationships with center management, dis-ease clinic management and administration teams at assigned partnerships cancer centers/disease sites of key academic institutions
• Leverage the resources available at Novartis throughout the patient journey to better serve each stakeholder and deliver solutions that will improve patient outcomes
• Create alignment and collaboration across stakeholders to develop and implement focused solutions to improve patient outcomes

Maximize Access and Patient Reach:
• Support treatment guidelines recommendation relevant to the oncology portfolio

Desired profile

Minimum requirements

• Bachelor degree or equivalent. MBA an asset
• A minimum of 3-5 years pharmaceutical related sales experience with a strong record of achievement (2 of which must be ideally in Oncology or Hematology) and a minimum of 2 years of Key Account Management, Sales Management or Brand Management experience is required
• Qualified candidates must have a demonstrated record of success in an Oncology or Hematology role in an Academic Institutional setting.
Prior experience developing strategic plans and key account management experience are an asset
• Field based position: willingness to travel as per business needs of assigned geography

Kew Competencies:
• The ability to work effectively and efficiently in a dynamic, evolving environment

Strong project management skills and account management skills;
• Strong leadership skills to effectively lead and influence a cross functional team without authority; (e.g. MSLs, sales colleagues, clinical, key account team (if needed)
• In depth knowledge and experience in the provincial healthcare system of the assigned geography. Excellent ability to maneuver in this space and to get things done
• Demonstrated strategic thinking, ability to balance short and long- term goals.
• Candidate must be self-motivated
• Excellent interpersonal, communication, and presentation skills required.
• Computer literacy (i.e., Word, Excel, and PowerPoint) is a must

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