Business Process Expert GxP Document Mgt, TOQ IT, NBS IT

Job description

Job Description

Novartis Business Services IT (NBS IT) is working to support Novartis to deliver better patient outcomes through innovative use of information and technology. As technology is reshaping the healthcare industry, IT will be a differentiator for our businesses, inspiring new ideas and enabling Novartis to reimagine medicine.

To continue to add even greater value for the business we need to have the right people with the right capabilities in the right location. We need to be customer-oriented and focus on bringing the best services and solutions to the business – both globally and locally – to support our patients.

NBS IT offers this extraordinary work experience with a real opportunity to develop in a highly fast-paced technology-driven environment where collaboration and innovation are at the heart of who we are and what we do.

Analyze and refine requirements for delivering the necessary technology service to business.

•Develop project rationale and perform scoping assessments to determine feasibility of projects
•Highlight/identify gaps in existing functionality and review requirements with stakeholders
•Develop a comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions
•Liaise with the service development team to suggest a high level functional solution
•Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
•Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
•Ensure the overall user experience is taken into account when designing and deploying new solutions and services
•Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...)
•Ensure implemented solutions are according to specifications and fit for purpose.
•Support super user training
•Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
•Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable.
•Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope
•Oversight of work delivered by external business analysts on project assignments
•Support designing new processes where applicable as consequence of use of global system
•Support the elaboration of business case for new customer demands
•Gain a deep understanding of global target systems to best support customers interest

Decision Making:
•Contributes to and interprets business and IT requirements to shape strategy and future direction for the Novartis Quality Management Systems
•Supports the design decisions for the Novartis Quality Management Systems
•Serves as point of escalation and reviews key issues for Quality Management Systems
•May deviate from existing procedures to maintain organizational standards where precedence and guidelines are incomplete
Position Title

Business Process Expert GxP Document Mgt, TOQ IT, NBS IT

Desired profile

Minimum requirements

Education
•University degree or equivalent. Master’s degree desirable.

Professional
Overall 12 yrs to 14 Yrs of Experience in IT.
•7+ years of experience in business analysis & designing processes
•5+ years of experience in GxP / Validation field of Pharma Industry
•3+ years of experience in the area of Document Management
•Knowledge and practices on Documentum D2 product is a key differentiator
•Strong analytical skills, synthesis and presentation skills
•Business process modeling skills
•Ability to spread guidance to project team members assigned to project deliverables
•Able to document business case, gather and document business and IT requirements
•Able to deal with a steep learning curve to become productive in short-term
•Experience working cross functional project teams and managing relationships with business customers
•Proven communication and management skills in a global matrix organization

About Novartis
Novartis provides innovative healthcare solutions that address the evolving needs of patients and societies. Headquartered in Basel, Switzerland, Novartis offers a diversified portfolio to best meet these needs: innovative medicines, cost-saving generic and biosimilar pharmaceuticals and eye care. Novartis has leading positions globally in each of these areas. In 2016, the Group achieved net sales of USD 48.5 billion, while R&D throughout the Group amounted to approximately USD 9.0 billion. Novartis Group companies employ approximately 121,000 full-time-equivalent associates. Novartis products are sold in approximately 155 countries around the world. For more information, please visit http://www.novartis.com
Job Type

Full Time
Country

India
Work Location

Hyderabad
Functional Area

Information Technology
Division

NBS
Business Unit

IT NBS
Employment Type

Regular
Company/Legal Entity

Nov Hltcr Shared Services Ind