Solution Architect- Salesforce DMP

Job description

Job Category

Customer Success Group

Job Details

Solutons Architect – Salesforce DMP

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for \'family\') made up of our employees, customers, partners and communities, we are working to improve the state of the world. 

Role
A Salesforce DMP Technology Architect is a strategic position to our customers and within the
DMP Implementation and Integration team. The Technical Architect is a hybrid business and
technical consultant, working with clients, external partners, and colleagues across the Salesforce
DMP.
The Technical Architect is responsible for the solutions design, software implementation and
integrations, and manages technical engagement throughout the implementation and deployment
process. The TA ensures project success with reduced cycle times and proper configuration and
documentation of the software based on the clients business requirements. A deep understanding
of the DMP technology and how it is implemented under a variety of client use cases in
conjunction with various client tech stacks, comprehension of how clients will utilize Salesforce
DMP to address their business use cases, and strong knowledge of the partner ecosystem and the
integration methodologies into Salesforce DMP, is critical for success in this role. TAs must be
able to relay technical specifications to client stakeholders, stay current on the development of
new product enhancements, and be second line support for technical issues.

Responsibilities
- Solutions design: Reflects clients business strategy in technical implementation and
solution design documents for each implementation depicting data flows, data sources,
data transformations, and data outputs. Considers the impact of his/her solution design on
processing costs and efficiency and gathers internal consensus before presenting final
designs.
-  Technical consulting and implementation: Leads all technical implementation
activities related to the setup, configuration, and integrations into the DMP. Understands
the subtle nuances of the product and data collection and processing, and can lead
detailed discussions with clients on best practices and trade-offs on implementation
design decisions. Translates complex technical implementation/deployment topics and
details into business-friendly language and presents technical concepts to both technical
and non-technical audiences. Has a deep understanding of Salesforce DMP’s underlying
technology, and work across T&P and CSG to evangelize for new capabilities to drive
value for Salesforce DMP customers.
- Integration management: Has a deep understanding of the partner ecosystem and
integration partners. Provides recommendations on how to deploy the Salesforce DMP in
relation to systems of record and systems of engagement for ingesting external data
sources and enabling activation partners. Coordinates technical integrations with partners,
providing technical leadership and troubleshooting efforts where required.

Requirements

- 5+ years professional experience including 2+ years in a technical position at an Ad
technology company, Ad Network, and / or a large media company, and past experience
in a customer facing role
- Experience with digital advertising technology implementation technology and
operations such as tracking pixels, tags, server-to- server integrations, mobile app SDKs,
API integrations, tag management platforms, and analytic tools
- Systems integration experience designing data flows and procedures to ingest, process
and export data across multiple systems
- Strong presentation and written communication skills for both technical and non-
technical audiences
- Knowledge of Amazon S3, basic UNIX commands in Terminal, and HTTP APIs
- Intermediate JavaScript and SQL skills. Ability to read, write, and troubleshoot using
latest web debugging tools
-  Some programming / development experience (Java/Python) a plus
-  Bachelor degree required in engineering (computer science preferred), or equivalent
experience with demonstrated proficiency
-  Travel to client sites for onsite discovery and solutions presentations, not expected to
exceed 20% (based on location and project assignment)

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.