Business Capability Owner Produce Product

Job description

·  Job facts

Roche Canada is here to deliver better outcomes to more patients, faster.

Your mindset and behaviour is as important to us as your experience and capabilities.
We ask you to bring your unique experience and personality to the team so we can celebrate a more diverse and inclusive workforce.

If you are interested in helping us transform into a more open, dynamic, transparent, inclusive, collaborative and agile team – this role is for you.

Reporting to the E2E BPO for Plan to Deliver, the Business Capability Owner is an experienced Leader in executing and improving the Produce Product process, associated system(s), master data, performance indicators and in driving design and improvement of business performance.

The Produce Product BCO acts as a change agent, focused on improving business capability (process, system, data and analytics), to enable End-to-End business results, including compliance, responsiveness, reliability, agility, cost and asset management efficiency.

The Produce Product BCO is accountable for business process design including Key Performance Indicators, Process Health Indicators, and analytics needed for core processes. The Produce Product BCO is also accountable for defining system requirements with associated data elements and rules, by partnering with other Business Capability Owners, Business Analysts, Business System Owners, internal and external customers/suppliers to ensure End-to-End solutions that optimize performance across functions and processes.

The Produce Product BCO is accountable for keeping the process execution harmonized and aligned across the different organizations.

Key Responsibilities/Tasks

·  Drives the design/implementation of breakthrough solutions/new ways of working within context of strategic projects (i.e. ASPIRE, Supply Chain Transformation).
·  Leads the delivery of continuous improvement initiatives within Produce Product by collaborating with functional representatives within the Capability.
·  Identifies and creates solutions to resolve Produce Product processes, systems, performance indicators and/or data concerns.
·  Defines KPIs / PHIs and Analytics needed for core processes, monitors performance and reports on process improvement progress
·  Challenges status quo and targets break-through innovations. Benchmarks internally and externally and brings best practices to Roche.
·  Ensures appropriate documentation of the desired state of processes and associated systems, data and analytics at the appropriate level
·  Ensures appropriate training documentation development and execution Brings re-design proposals to the attention of the “Capability Council” (Design Authority) for final endorsement, as appropriate
·  Chair and Lead the Capability Communities (BPms/BCMs, systems super users, reporting/analytics SPOCs, master data SMEs, other SMEs as needed).
·  Lead decision-maker for own process, and makes recommendations regarding the best network options for the end to end business processes
·  Actively collaborates with other (E2E) Business Capability Owners, Business Capability Analysts, Business System Owners, SMEs, IT, functional organizations, Network BPOs, GBPMs, and others as appropriate

Leadership

·  Network leadership - Within the Produce Product network, drives alignment and is able to influence across organizational levels. Facilitates and aligns groups with diverse perspectives across cultures, countries and technical competencies.
·  Ownership and Accountability - Takes accountability for actions, drives results, learns from mistakes. Is direct and truthful and therefore widely trusted - delivers on promises, goals, and expectations. Makes quality decisions and resolves problems rapidly.
·  Customer Focus - Partners with customers/stakeholders and looks ahead to predict future stakeholder and business needs. Manages expectations effectively.
·  Decision Making – Demonstrates sound judgment in synthesizing data and information to make timely decisions; communicates, influences and escalates issues and decisions as needed.
·  Teamwork & Communication – Contributes to an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation.
·  Mindset - Embodies PT lean principles and methods while fostering a mindset of quality, innovation and continuous improvement throughout the organization by encouraging experimentation and learning. Acts as an active and visible change agent open to new opportunities.

Qualifications

Education

·  Science or Engineering BS/BA is a must; advanced degree (MS, MBA) preferred in a technical, business, supply chain or pharmaceutical field
·  Lean Six Sigma Green Belt is preferred
·  APICS and/or SCOR certification is a plus
·  Completion of formal training courses and seminars in executive leadership, business process management, supply chain management, finance, information systems/technology, and learning & development is desired

Experience

·  8+ years experience in business/operations in Manufacturing is mandatory
·  2+ years experience in Business Process Excellence and in applying LEAN methods and tools
·  Project/matrix leadership experience
·  Demonstrated delivery focus and execution
·  Cross-cultural experience is mandatory, international experience is preferred

Knowledge/Skills/Competencies

·  Ability to influence at all levels and across functions
·  acDeeply curious and energized by learning
·  Passion for collaboration and customer service mentality
·  Superior problem solving skills with an ability to anticipate issues and recommend solutions
·  Manages ambiguity effectively, and coaches others as well
·  Able to prioritize and manage multiple demands and commitments
·  Open minded to standardization, process improvement, centralization and speed
·  Can-do (differently) attitude and get it done
·  Excellent oral and written communication and presentation skills
·  Proven influence management, problem solving, decision making, relationship building and organizational skills
·  Ability to travel within region and internationally

This role is not eligible for relocation assistance.

NOTE: All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and criminal records (for which a pardon has not been granted) checks.

Roche is an equal opportunity employer and prohibits unlawful discrimination based upon any legally protected ground. Roche will make a good faith effort to accommodate the individual needs of applicants with disabilities in our recruitment process

AGENCY NOTICE: Please note that Roche Canada does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Roche Canada will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Roche Canada explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Roche is an equal opportunity employer.
Supply Chain, Supply Chain > Supply Chain Systems & Development

·  Who we are

At Roche, 98,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.