Cartier - High End Clients Coordinator (fixed term)

Job description

Cartier – High End Clients Coordinator

ASAP available, 1 year contract

 

How will you make an impact? 

·  Your main mission will be to propose, create and implement client centric projects, to retain the loyalty of our high end clients and to recruit new high potential clients.
·  In order to better understand our VIP clients’ environment and needs, you will collaborate closely with the sales team, collecting client information and feedbacks.
·  Upon a strong CRM knowledge, you will build loyalty of our current VIP Clients in order to create Clients Action Plans to maximize sales (i.e. loyalty programme, clients committee).
·  To maximise our performance during events and provide our clients an exceptional experience, your role will be key (submit client wish-list, responsible of the planning, support the event team in defining the right treatment). 
·  Our journey towards even stronger globalisation that obliged us to exceptionally treat our best clients wherever they want to shop, will see you implementing a new CRM Tool in the UK market.
·  Your role and your expertise will allow you to be the key contact with the High End client department of Cartier HQ (International events, clients’ lists…). 
·  Finally, being part of the High-End Team will also allow you to actively take part in many strategic conversations during which your inputs will be expected.

 

How will you experience success with us?

·  Your great work ethic, your passion for High Jewellery and your understanding of our clients’ high level of expectations will allow you to go extra miles.
·  Your curiosity will push you to understand more and more about our colleagues, our business, and our clients expectations and desires, in order to proactively propose client centric ideas and projects
·  Your excellent organisation will allow you to effectively manage your time, collaborate cross teams and deliver excellent results for our clients
·  Your analytical skills will ensure you can read a story behind the data, which will allow you to propose relevant and effective projects to increase client loyalty
·  Your creative skills will allow you a level of independency when working on engaging presentations to influence key decision makers in the business
·  Your working style will adapt to the changing needs of the business: proactivity and reactivity are equally important in this role

 

This experience will give you a 360 degree vision of our company and can be the starting point for a long term career at Cartier (within the HJ team but not only).

 

Your journey with us:  

1st Stage – Initial screening call with the Richemont Talent Team 

2nd Stage – Face to face meeting with the Hiring Manager 

3rd Stage – Final interview with the HR Manager

               

Learn More about life at Cartier and Richemont: 

https://www.linkedin.com/company/cartier/

https://www.youtube.com/cartier

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg   

 

#revealtheexceptional #richemont #cartier

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Learn more about life at Cartier

www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont