Operate is the fastest-growing area of our business and supports the delivery of a range of client programmes across a variety of regulated market sectors. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines. We work with everyone from banks and insurers to oil and gas companies, pharmaceutical businesses, telecommunications companies and local governments. Operate delivers large operational and managed service solutions in one place. It’s aimed at supporting clients with regulatory, risk and compliance requirements.
We bring together regulatory insight from our subject matter experts from across the firm, and combine that with highly skilled operational staff and innovative technology, to solve these complex operational problems.
We drive an exceptional employee experience that's “people-focused”. Our supported team structures, working patterns and technology, create an operating model and workforce that’s fit for the future.
Our compliance and monitoring teams ensure that our clients comply with national and global regulations, and IT best practice. By conducting manual and automated testing of their systems, we can help protect large businesses against the costs of non-compliance.
Operate’s customer management team help our clients deal with complaints, as well as run remediation programmes where we put right what’s gone wrong. Whether in response to a regulator’s instructions, or because of high volumes of complaints, our redress teams are often quickly deployed to deal with financial services scenarios.
Business Operations provides a range of services to the wider PwC firm worldwide and to our clients. Through the provision of immigration support and employee screening services, our team make sure our clients can onboard their employees and comply with immigration rules quickly.
When regulations or the market changes, organisations sometimes need to update the contracts they hold. Operate’s Contract Solutions team combines technology and regulatory expertise to help our clients ‘repaper’.
Financial Crime and Customer onboarding
Our customer onboarding and lifecycle team ensure that our customers comply with Anti-Money Laundering regulations. This includes during the onboarding process and when regulations have changed meaning that banks have to undertake checks on current customers.
Our Technology Solutions team is made up of experienced IT project managers, developers and testers who help implement large technology change programmes.
Our finance team work with a range of clients to plug gaps in their finance function, or deliver time-limited projects where specialist finance knowledge is required. In some cases, they even perform part or whole of a client’s finance function for them.
Enablement is an operations function dedicated to the smooth running of Operate. We are responsible for making sure we’ve the right number of people with the right skills to support our client projects. We focus on ways to provide a consistent, positive experience to our Operate team members by organising events, sharing news, creating opportunities for people to connect and learn more about the business. We do all this while also taking action to make sure we remain commercially focussed and mitigate our risks.
OpTech is a multidisciplinary technology team within Operate dedicated to delivering and managing solutions across all lines of service. Our focus is on solving your problems, using specialist technologies such as automation, artificial intelligence and data analytics to create efficiencies and drive revenue growth within your business unit.
Our Summer Internships offer high calibre students the opportunity to experience work and life at PwC, and gain a valuable insight into our business and culture. During this two week internship you’ll work alongside graduate trainees and experienced professionals on live and interesting client projects. You will be doing real work on real clients so be prepared to get stuck in.
What you'll do
Life at Operate is fast-paced and client-focused. It is also highly rewarding, giving you the chance to work with some of the biggest global brands and develop yourself through our unique skills academy. If you’re a natural problem solver, capable of using your judgement to help our clients stay on the right side of regulation. You’ll:
Experience working on-site at our clients’ ofﬁces or at a PwC location performing operational and implementation activities and support clients to navigate complex operational and regulatory activities.
What you'll need
You'll need to be in your penultimate year of university and have or be on course for a 2.1 degree or above in any subject. We determine whether you're on course for a 2.1 based on the grades you achieved in your last completed year of academic study
Do you need a work permit?
Please note that PwC is unable to sponsor any candidates for the following graduate roles as the Home Office's eligibility criteria will not be satisfied. For more information visit our website .
When to apply
Although there is no application deadline, each year we have only a small number of Graduate roles available. We therefore advise applying early, but please be prepared for a short wait in processing your application at each stage of our process while we consider your application alongside others.
Line of Service
Internal Firm Services
Entry Route Group
Northern Ireland Region