Part-Time Retail Assistant

Job description

Job Description

Purpose of role: To assist in the overall running of the department and to provide efficient sales & customer service in line with company policy

Reports to: Department Manager

Key Responsibilities:

Sales and Commercial Focus·  Perform all register functions in line with company policy
·  Maintain stock levels in order to maximize sales
·  Promote specific lines under the guidance of management
·  Use available information to assist in laying out the department in relation to sales
·  Ensure understanding of Primark’s Corporate Social Responsibility policy

Customer Service – Responsible for leading the team to deliver excellent customer service·  Deliver exceptional Customer Service in line with our Customer Promise
·  Recognize, celebrate and share examples of great customer service
·  Consistently promote the Primark Customer Promise and demonstrate the key expectations of good customer service.
·  Passionate about the importance of customer service in Primark

Merchandising·  Re-merchandise selling floor as directed by Department Manager
·  Promote specific merchandise under the guidance of Management
·  Maintain department presentation standards in line with company guidelines

Stock Management·  Assist in unpacking and checking off of new deliveries.
·  Draw stock from and return stock to the stock-room as required
·  Replenish stock to ensure maximum fill levels in your department
·  Inform management and supervisors of potential stock shortages
·  Use information available to assist in laying out the department in relation to sales
·  Ensure that all stock is correctly priced and that pricing procedures are carried out in line with company policy

 
Operating Standards·  Maintain standards throughout the day and complete recovery daily
·  Operate fitting room procedures in line with company policy
·  Ensure pricing and ticketing procedures are carried out in line with company policy
·  Carry out stock take procedures in line with company policy

Environment, Health & Safety·  Be alert to any potential hazards within your department
·  Position equipment so as to ensure the safety of all staff and customers
·  Be aware of fire and emergency evacuation procedures
·  Follow company procedures for staff and customer accidents

Security·  Follow appropriate company policies regarding customer or staff theft
·  Comply with company procedures on staff searches

Skills/Knowledge/Experience:
·  Strong communication skills and use of English language
·  2 years work experience ideally within retail environment
·  Previous experience of working in a customer facing/high volume environment as part of a team
·  High School Diploma or GED

Each store has unique challenges, your Area and Store Managers will describe local specific requirements.
Req ID

41952BR
Function

Retail
Location

Willow Grove
Full Time / Part Time

Part Time
Country

United States
Employee Status

US Regular
Job Profile

Retail Assistant