Offers “PepsiCo”

Expires soon PepsiCo

Process Excellence Expert (HR Services)

  • Internship
  • POLAND
  • Project / Product management

Job description

Auto req ID: 214667BR

Job Description

The GBS organization has been established to provide efficient and effective services to PepsiCo businesses globally through a network of Business Service Centers. To enable this purpose GBS requires a so-called Ecosystem enabling the actual service delivery teams. Performance Management, Continuous Improvement and New ways of working (Digital, Automation, RPA, etc.) are all critical components of said Ecosystem, and given their interdependencies have been combined into one GBS Function.
The objective of the role is to work with the Process Excellence Manager to support all Performance Management, Continuous Improvement and in the biggest part New ways of working activities of Krakow Business Services Center and act as a steward for all KBS matters related to the activities in scope. The scope of the role include working both on dedicated KBS related projects, but also participating in Global Programmes that are being setup in the Process Excellence agenda.
First 12-18 months the Person will be on the assignment in HR Europe Delivery organization and the main focus is to help building operational excellence framework and performance improvements in HR Delivery teams . The Person will support the HR Delivery function of PepsiCo's Krakow Business Centre (KBS). This is an individual contributor role with exposure to the leadership and it involve working closely with different partners and multiple stakeholders, vendors.
Process Excellence Expert (HR Services teams)
Accountabilities:
Performance Management Pillar
·  Categorize, visualize and operationalize key business processes
·  Introducing Visual Management standards within organization
Continuous Improvement Pillar
·  Aligning improvement actions with Global and Regional GBS Continuous Improvement playbook,
·  Participating in selection, coordination and finalization of improvement projects (especially within re-design workshops, value stream mapping, fit-gap analysis)
New ways of working Pillar
·  Contributing to the GBS New Ways of Working playbook, including Automation, Digital, Artificial Intelligence, etc.
·  Analyzing processes prior to automation and reshaping them for faster adoption
·  HR Delivery Pillar
·  Guide and encourage HR Delivery team members to share effectively improvements ideas, problem statements, enhancement opportunities and use the CI framework for implementation
·  Partner with HR Delivery managers to achieve business results (KPI, SLA, reporting framework) and translate ideas into engaging communication.

Qualifications/Requirements

·  GBS experience in large scale global organizations is preferred
·  3-7 years of work experience out of which at least 3 years in relevant fields (HR Services area would be an asset)
·  Experience in specific pillar within GBS Process Excellence Functions is desired
·  Ideally some Continuous Improvement certification (Lean/6Sigma)
·  Previous exposure/involvement to automation of processes within SSC/BPO environment
·  Proficiency in MS Suite (especially O365 and Power BI)
·  Nice to have - Running CI trainings sessions
·  Nice to have - practical knowledge of basic automation methods (VBA, scripting)
·  Ability to influence, persuade stakeholders
·  Strong conceptual and process thinking.
Relocation Eligible: Not Applicable
Job Type: Pipeline

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